NG
Noxolo G

1 reviews | Active since Oct 2014

04 Oct 2017, 12:50

Vodacom ********ly debited my account again this month!

I haven't used your services in over 2 years. Please explain what you are debiting me for?

I expect a full refund of all the months debited!

0
Replies (2)
Vodacom
Vodacom's reply04 Oct 2017, 12:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Oct 2017, 12:53
Official

Dear Noxolo

Please reply to the email sent to you in order to assist further.

Regards,

RJ