1 reviews | Active since Jul 2022
Vodacom ********ly blacklisted me
I have taken a fibre line with Vodacom in June 2019. It was a month to month line with a responsibility to maintain it for a year in lieu of paying off the device.
A year later, I informed Vodacom that I was moving and also notified them to cancel my subscription. They cancelled my subscription, but continued billing me.
I continued requesting this billing to be stopped, but it was never done. The bill ran up to R6000. Vodacom has continued to hand me over to a debt collection agency and have also blacklisted me.
Since then, I've been struggling to reach Vodacom and never receive feedback on email.
This has resulted in me being unable to secure credit.
Vodacom should please resolve this now. It has been 2 years that I have been fighting this battle.
