Vodacom - uninformed employees

<p>Vodacom is going to lose referals because of their employees.</p> <p>My accound was debited twice for my monthly bill and they don't want to take responsibility of the inconvience they caused on my account.Who is supposed to pay for the extra cost inccured by them on my account ?</p> <p>- Firstly , no one called me to notify or get details on my complaint after the supervisor logged it .</p> <p>- Secondly,the accounts lady forces me to listen to her without getting a solution for the inconvenience caused by them .</p> <p>I am very angry and dissapointed at how I'm treated as a loyal customer . </p>