HB
H B
1 reviews | Active since Dec 2016
06 Dec 2021, 19:26
VODACOM UNHELPFUL WITH LOW ERRATIC SIGNALS
I have complained again and again to Vodacom of the low signal on the LTE data service in my area. Their staff say they have not had other complaints and therefore there cant be anything wrong! I have changed four brand new modems. Vodacom is most unhelpful and rude. I am struggling with this for over a year now.
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Vodacom's replyOfficial
07 Dec 2021, 07:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2021, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team