SC
Sean C

1 reviews | Active since Oct 2021

27 Oct 2021, 13:21

Vodacom unhelpful

Hi, I have been contacted by Vodacom VVM to pay an outstanding amount, I do not have any Vodacom contracts. When Asked for proof of a bill to see, they could not help. Up until today there is not help from anyone from Vodacom. I don't know who or what to contact to sort this matter.

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Replies (1)
Vodacom
Vodacom's reply27 Oct 2021, 13:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team