Vodacom / Unfairly and Incorrectly listing me on ITC

I have tried to apply for accounts on numerous occasions and I have been declined, due to having a R70 outstanding balance with Vodacom, since 2007/12/27????!!! I know for a fact that this account was paid in full and R70 is an amount that can easily be written off...???

Besides this, according to my knowledge and understanding, if you have debt (if you have defaulted and not paid), older than 3 years old and no one tried to contact you with regards to this debt and they did not hand you over, the debt has prescribed and you cannot be held responsible for the debt anymore. This is more than 10 years already!!!

I have been trying to sort this out for almost 3 years now, with no luc****! When I phone Vodacom, they say that they don't have an account for me... And when I explain my situation, all of a sudden they find something, BUT still aren't willing to assist me!!! I even went to Vodacom in Middelburg Mall to find out if I can just pay the R70 to get it off my name, but they can't find an account on my name and therefor they cannot take my money, because they will have no where to allocate it to...

I need this to be taken off my credit report ASAP!!! And I want a letter from Vodacom stating that I don't owe them anything!!!

Vodacom's URGENT response will be highly appreciated!!! If I do not get any response within the next 24 hours, I will report them to the NCR and the Ombudsman... This is ridiculous and unfair!!!