Vodacom unfair with The Trust I had in You

My contract with Vodacom *** expired on 4 January 2021. Vodacom proceeded to deduct Money from my account. Now Vodacom, I did not ask for a Pay as you go Plan. As soon as the contract expired...its expired and closed.

Infact a Vodacom sales asked me in December 2020 of I wanted an upgrade and I said I did not. Please check your call records for sales.

Kindly reverse the money you have deducted from my account. When customers provide you with banking details, it does not mean deduct money as much as you like, as you like, whenever you like.

This is wrong Vodacom.

I will really appreciate a refund.

Best regards

Jennifer