AB
Andre B
1 reviews | Active since Jul 2023
12 Oct 2024, 14:10
Vodacom unfair practice
With all the complains on hellopeter vodacom still has not come to the table. They have got their money on the debit order. For 3 months and I have no service. Absolutely shocking. They even closed my previous reference number as if the problem was solved. Perhapase this is not done intensionally but nothing else then theft.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Oct 2024, 16:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Oct 2024, 16:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
AB
Andre B's updateReviewer Update
12 Oct 2024, 21:23Why do we have fight this publicly. Please can't we get a sinior dedicated person to look into my problem. It is a powerflex contract. *** but honestly I have been cheated. I paid but I am not getting a service. You cant just say you are sorry. You got money for no service. You need to compensate me for charging me whithout giving me service aswell as restoring my service..
AB
Andre B's update12 Oct 2024, 21:23
Reviewer Update
Why do we have fight this publicly. Please can't we get a sinior dedicated person to look into my problem. It is a powerflex contract. *** but honestly I have been cheated. I paid but I am not getting a service. You cant just say you are sorry. You got money for no service. You need to compensate me for charging me whithout giving me service aswell as restoring my service..