TT
Thabelo T
1 reviews | Active since Mar 2019
23 Apr 2019, 09:28
Vodacom unfair Data depletion
Good day I'm currently on a 3GB data contract,and my father is the one who is paying for the contact, my issue is that yesterday my Data just disappeared I didn't even get a notification 50%,80%and 100% that my data is about to deplet instead I got an SMS at 05:07 this morning that i have reached the national data limit and to my surprise my data connection was off through out the night,this is not acceptable and it's not the first time this has happened.the cellphone number in question is ********** 761.
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Replies (1)Vodacom's replyOfficial
23 Apr 2019, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Apr 2019, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
