DG
Diven G
1 reviews | Active since Nov 2017
07 Aug 2024, 22:35
Vodacom-Unfair Chargers
Yet again Vodacom disappoints me. I have 2 mobile contracts with Vodacom for over 7 years. For the exact same data and minutes bundle, Vodacom chargers me different prices. On my 1 mobile number I'm charged R12.50 for a daily bundle and on my other mobile number, for the exact same daily bundle I am charged R5.50. It just don't make sense why the exact same product cost more. It goes to show that you can be a loyal customer and still such service providers will find a way to out smart the consumer.
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Replies (1)Vodacom's replyOfficial
08 Aug 2024, 08:14 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Aug 2024, 08:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
