DG
Diven G

1 reviews | Active since Nov 2017

07 Aug 2024, 22:35

Vodacom-Unfair Chargers

Yet again Vodacom disappoints me. I have 2 mobile contracts with Vodacom for over 7 years. For the exact same data and minutes bundle, Vodacom chargers me different prices. On my 1 mobile number I'm charged R12.50 for a daily bundle and on my other mobile number, for the exact same daily bundle I am charged R5.50. It just don't make sense why the exact same product cost more. It goes to show that you can be a loyal customer and still such service providers will find a way to out smart the consumer.

0
Replies (1)
Vodacom
Vodacom's reply08 Aug 2024, 08:14
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team