nR
niveet R

1 reviews | Active since Aug 2011

08 Dec 2021, 19:35

VODACOM UNFAIR

I took a Fibre line with Vodacom what they advertised and what was charged for was two different things. my bill was suppose to be 1200 for fibre but they didnt tell me about hidden costs , that my Cell Phone line is suspended even after requesting vodacom to slit the bills

now I sit with a Suspened cell Phone line even after trying to make arrangements , I just get told there is nothing that can be done

I feel that this is utterly unfair and that Vodacom is Putting me into blind expense without even informing me of what im being charged for

I feel that this is utterly unfair and no consultant is hearing me out

I need help and I need my bills to be split and I need my lines unsuspended

Vodacom has to many hidden costs and what is advertised and what is billed is two entirely different things

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2021, 21:54
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team