XD
Xoliswa D

1 reviews | Active since Jan 2013

28 May 2016, 23:18

Vodacom - ********* *****!

<p>First I had to wait a week to open a new contract because I had been moved to a new system that the employees didn't know how to use! Then after getting the 10 gig contract on Sa****ay, I get told 10gig would be loaded and another on the 1st. I get home only to see that my balance is less than 1.3 before I even start using it. *****. *****. ********* behaviour. Breach of contract. I use up 1.3 gig to check what will happen and indeed I get told my data is depleted. What nonsense is that?? I must pay for 10 gig and only get 1? My friend who got his contract last week got 5 gig instead of 10. Is this a new way of making money? Watch me go all the way with this. Close all three of my contract and take your useless router. </p>

0
Replies (1)
Vodacom
Vodacom's reply29 May 2016, 04:35
Official

Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team