JJ
Juan J
1 reviews | Active since Apr 2022
08 Jul 2022, 20:02
Vodacom *********
Vodacom upgraded my account without my consent suddenly started charging me excessive fees. 3 months later issue still not resolved. Taking Vodacom to the consumer protection act and ombudsman
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Vodacom's replyOfficial
09 Jul 2022, 14:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jul 2022, 14:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team