VODACOM ********* BUSINBESS PRACTICE

Vodacom kept billing me for contracts that were cancelled. I received confirmation of their error and that they will rectify it. Over a week now and still no refund. Today I received calls again from debt collectors and notification that account, that was cancelled over a year, ago is IN ARREARS. Anyone pays their account late and they cut your cellphone. When they make a R28000.00 mistake you can not speak to anyone to get it resolved. All you receive is a bunch of emails that you can not reply to because all goes to a service team... what service???

I DO NOT WANT A CREDIT OR ANYTHING FROM VODACOM - JUST A REFUND TO THE SAME BANK ACCOUNT THAT THEY DEBITED WITHOUT AUTHORITY!!!!!!!!