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Brendon B
1 reviews | Active since Apr 2021
07 Apr 2021, 22:10
Vodacom ********* Behaviour!!!!
My Contract with Vodacom have expired and i have been trying since January to cancel the Contract. Every person i speak to at the Cancellation Department have a different story and i have recordings of all my calls. The last person i spoke to said that they will phone me on exactly when the will end contract it has been 2 Months now with nobody phoning me.People please dont trust Vodacom. I have 2 Contracts with them and this sort of ********* behaviour i will now cancel onther Contract as well. Think TWICE before taking out CONTRACT with VODACOM!
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Replies (2)
Vodacom's replyOfficial
08 Apr 2021, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2021, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Apr 2021, 17:30Dear Brendon Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have loaded cancellation on your data contract which will be cancelled on 30 April 2021. We also loaded credit for April 2021 invoice.
Have a nice day further. Regards Vodacom Consumer Website Team
Have a nice day further. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2021, 17:30
Official
Dear Brendon Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have loaded cancellation on your data contract which will be cancelled on 30 April 2021. We also loaded credit for April 2021 invoice.
Have a nice day further. Regards Vodacom Consumer Website Team
Have a nice day further. Regards Vodacom Consumer Website Team
Best regards,