AvdW
Alta van der Westhuizen
1 reviews | Active since Oct 2021
22 Oct 2021, 16:50
Vodacom *********
My Mother passed on in May this year. I have been trying to inform Vodacom about it and because you cannot do it inside a shop it is very annoying. The worst part is that when I logged into her profile to try a different approach, I saw that her contract was upgraded for another 24 months in August... 4 months after her passing. Who signed for that?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 Oct 2021, 11:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Oct 2021, 11:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team