RA
Rudi A
1 reviews | Active since Nov 2016
11 Mar 2023, 17:46
Vodacom *********
I used to have a 5Gb data bundle at @152.17/month, which was "lost" when I app**** for an upgrade at the end of February 2023. The agent at Vodacom, Mall@Carnival promised me that he wouldn't take the VAS service off, yet it is now off my account. So now I need to pay R249/month for 4Gb, all due to his incompetence. This is daylight *****!
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Vodacom's replyOfficial
11 Mar 2023, 17:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply11 Mar 2023, 17:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team