RD
Ralph D
1 reviews | Active since Jul 2010
29 Apr 2025, 10:13
VODACOM - UNETHICA, RUDE AND NO-CARE FOR ANY LAW OR CUSTOMER
Vodacom keeps on increasing contract 4 months into a 24month contract and when querying the increases they not only increase the contract further BUT THEN BLOCK YOUR NUMBER FROM ALLCONTACT WITH VODACOM.
A personal visit seems to be the only way forward, as they are even ignoring reviews on hellopeter.
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Replies (1)
Vodacom's replyOfficial
29 Apr 2025, 12:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2025, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team