Vodacom undelivered items

Item: Vodacom
Rating: 1
Author: Johannah R

I am really upset with the service I have received from Vodacom. I bought 3 items during black Friday 2023.to date I haven't received my 2 items. Only received 1.when I call to follow up,im sent from piller to post. I bought on the vodabucs store. If vodacom cannot deliver the items, they must give me my money back.

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Replies (1)

Vodacom's replyOfficial

09 Jan 2024, 07:54

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply09 Jan 2024, 07:54

Official