Vodacom Uncapped Home Internet 10Mbps TopUp

I got the Uncapped Home Internet 10Mbps TopUp from Vodacom in July 2022. From the first day I connected that router till today I have never gotten good connectivity. Everyday I have to restart the router which sometimes does not help. I went to the Vodacom Shop at Liberty Midlands Mall (where I purchased) more than 5 times already but I am not getting any assistance.

Last week I was told they will log a call and a technician will be in touch. I have received 4 different calls from Vodacom but none of them have helped me so far. This service is appalling. I followed up again and all I was told was "I am sorry ma'am"

I want to cancel this contract as I am not getting the service I paid for