Vodacom Unblacklisting Service

Vodacom has me ****ed off to the limit, i am trying to unblacklist my phone and their service is horrible i submitted the required documents and i was told to wait for 7 days. I call customer care today and i was told it could take up to a month for god sake i am a job seeker i cannot afford to be without a phone for such a long time, i regret using their service now if i had money i will take my phone to the streets and have it fixed.