Vodacom unavailable to help on my Simswap *****

A Vodacom agent called me yesterday (8 March 2021) around 11:00 informing me that there are attempts from someone to make a sim swap. He asked me to verify a few details to confirm I am the owner of number. I only realised late at night that it was a **** because my numbers were no longer working. I tried calling customer care on 082135 to register the incident so I can be help urgently. The numbers they used to call me according to my call history is *** at 11:00. I cant get an Vodacom agent to help me on customer care. I urgently need help before they do any further ***** with my numbers which are ***. I am currently accessible on my alternative numbers which are *** for any further details and help on this incident.