Vodacom unauthorised to do debit order!!

<p>This is with regret that I need to place this negative post. This situation I’ve been trying to sort out for over a year now and I do not get any reaction of Autopage or Vodacom.<br />April 2015 I did a premature cancelation on my account, because we were moving to Zambia. Autopage informed me that I need to pay an amount of R 4596.00 to be able to do the premature cancelation. I did do the payment on 30/4/2015. I asked Autopage to change my SIM card to Pay as You Go, because I used this number for 10 years and wanted the same number. None of this happened. After quite a few phone calls to Autopage ( ********** ) Eventually my account has been cancelled but my SIM was not changed to Pay As You Go. My SIM card was Hard Blocked. <br />After some more phone calls to set this issue straight, I just gave up. But….<br />April 2016 I saw that Vodacom started deducting money from my account, and every month since. I phoned Autopage again and spoke to Nokupihoa Ref no 950842, He assured me that someone will phone me back in 24 hours to set this straight. I’m still waiting….. And Vodacom still take money from my bank account every month. <br />Yesterday I phoned Vodacom 2x and I ve been transferred 6 times to cancelations, pre legal to legal, and nobody can help me. None of the Vodacom call centre staff has authority to be able to help me!!!!!!!!!<br />This is really a frustrating situation and in my eyes it is nothing more than theft!!! I have never given Vodacom any authorisation to deduct money from my account!!</p> <p>Here is all my Ref no:</p> <p>842749 Autopage</p> <p>847352 Autopage</p> <p>950842 Autopage</p> <p> ********** 65 Vodacom</p> <p> ********** 38 Vodacom</p>