KM
Keshia Mohamed-Padayachee
1 reviews | Active since Nov 2018
03 Jul 2022, 11:35
Vodacom Unauthorised Deductions
Please can someone from Vodacom assist me to review my account. I cancelled all my contracts and lodged a dispute for deductions which i did not authorise. They continue debiting me monthly. I have spoken to the customer care team and they keep confirming that its been cancelled but the deductions continue. Please can someone assist me.
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Vodacom's replyOfficial
03 Jul 2022, 19:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2022, 19:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team