BB
Bronwen B
1 reviews | Active since Nov 2018
05 Oct 2020, 16:12
Vodacom unauthorised deductions
Vodacom has charged an extra R80 plus end of Septrmber. I have sent emails and tried to phone to find out why. Cannot get hold if them by phone and emails being ignored. Unacceptable that they can charge extra when I have my account capped. I have had issues in the past which took nearly a year to be refunded
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Vodacom's replyOfficial
06 Oct 2020, 07:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Oct 2020, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,