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murray J
1 reviews | Active since Sept 2013
01 Dec 2020, 08:54
Vodacom-unauthorised charges
Trying to get someone to explain a charge of R59.99 from the Apple App store charged to my Vodacom account. When using the Vodacom App it shows nothinhg has been purchased? This query has been going on for several months now.
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Vodacom's replyOfficial
01 Dec 2020, 09:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2020, 09:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team