NT
Nolufefe T
1 reviews | Active since Dec 2018
03 Jan 2019, 04:33
Vodacom Unathorized Debit Order
Dear Vodacom,
This is my second appeal to you. I am not a Vodacom customer and yet you continue to debit money from my account. This is *****.
A representative made contact with me on the 24th of December. I unfortunately missed the call. I tried to return the call I was however, unable to do so ( number invalid).
Furthermore, your customer care line is not very helpful. This the number I made use of initially and your consultants could not assist me at all.
Please I how do I go about resolving this ?
Your prompt response would be greatly appreciated.
Regards Nolufefe
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Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Jan 2019, 09:12Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2019, 09:12
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
