NT
Nolufefe T
1 reviews | Active since Dec 2018
24 Dec 2018, 12:57
Vodacom Unathorized Debit Order
Dear Vodacom,
I am not a Vodacom customer . I have no association with Vodacom whatsoever and yet you have debited money from my account. I have tried to make contact with your customer services department and none of the consultants have been able to assist to me. Please how do I go about resolving this matter ?
Your speedy assistance would be greatly appreciated
Thanks.
Regards NTandeka
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Replies (2)
Vodacom's replyOfficial
24 Dec 2018, 13:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2018, 13:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Dec 2018, 16:10 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Vodacom's reply24 Dec 2018, 16:10
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team