KB
Keith B
1 reviews | Active since Mar 2019
20 Mar 2019, 15:52
Vodacom Unacceptable Service
In the past two months I have used treble the amount of data per month over the past few years. I have contacted Vodacom Solutions section on three occasions without any feedback. I have emailed eSupport section and CEO personally, without any real feedback. I have had my devices checked by Vodacom Tech Zone and these are OK. This type of service is unacceptable.
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Vodacom's replyOfficial
20 Mar 2019, 15:56 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Mar 2019, 15:56
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team