1 reviews | Active since Dec 2016

20 Dec 2016, 06:59

vodacom unable to upgraded contract

<p>since last week Monday been going back n forth to upgrade line to contract . apparently they said my contract doesn't have expiring date . How ever the contract was month to month and only a sim only co tract . It's really bad service and unprofessional. Ladies at the counter don't even understand how to resolve . I'm stuck and ****ed off</p>

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Replies (1)
Vodacom
Vodacom's reply20 Dec 2016, 07:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team