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schultz.sim schultz.sim
1 reviews | Active since May 2016
31 May 2016, 07:20
Vodacom unable to tell me where 900MBs went in a matter of minutes
<p>I recharged my cellphone with 250MB of data, only to receive a text within minutes that my bundle had been depleted. I urgently needed data so repeated the process of buying data, only to have the same thing happen again AND THEN AGAIN! I phoned Vodacom twice and sat on the phone for 15 minutes each time but nobody could tell me where my data had gone! I wasted R180 on data that simply disappeared, Vodacom took my money and couldn't offer and reasonable explanation. Very unhappy customer! </p>
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Replies (1)Vodacom's replyOfficial
31 May 2016, 07:44Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply31 May 2016, 07:44
Official
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
