RJ
Ruveer J
1 reviews | Active since Jul 2020
27 Jul 2021, 16:47
VODACOM Unable to SIMSWAP
Vodacom cannot do a sim swap to a number that I had lost, I could not answer the questions they asked me, however they have my ID/Social Security number and FICA details to verify against, why was this stupid RICA system invented if all they want to verify you is your last recharge
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Vodacom's replyOfficial
27 Jul 2021, 19:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2021, 19:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team