RW
Ricky W

1 reviews | Active since Dec 2015

28 Dec 2015, 14:48

Vodacom unable to service clients properly

South Africas useless service provider!!!! Vodacom do not know how to reconnect my service. I have made 2 shop visits and 7 calls in 1 week. I have not been able to contact friends and family over Christmas due to their poor customer service. According to Vodacom its ok for them to take my money without providing me with service. I will be cancelling my contract with the assistance of the consumer protection act!!!<br>

0
Replies (1)
Vodacom
Vodacom's reply31 Dec 2015, 13:14
Official
Hello ricky@s ,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team