Vodacom unable to restore fiver service with no updates

I held off long before writing this review giving Vodacom the opportunity to fix my internet, unfortunately its been 3 days now since 23 Feb 2022 from 10pm (ticket SR***) up to now that I have had no internet yet the debit order was on time as always. I phoned the call centre numourous times and I am just told there is an outage, no solution. The agents tells me everytime they will call back with an update yet none called back. I do not understand how it takes a company the size of Vodacom 3 days + to restore internet to their customers, and that in a time where people work from home and rely on internet service. This is very dissapointing getting such poor service from Vodacom Fiber. If this continues we will look to other service providers for our housing complex as soon as possible, and all my mobile services to a different network.