EG
Edwin G
1 reviews | Active since May 2011
15 Dec 2022, 09:01
Vodacom unable to resolve Esim not working
I received my Samsung Galaxy A53 5g and Galaxy watch 5 from Vodacom on my upgrade. Its now 3 days later and countless calls and Vodacom is still not able to get my One number and Esim working on my Galaxy Watch 5.
Please Vodacom can you please get an expert onto this problem for I have gotten countless conflicting stories on the issue even that the Galaxy watch 5 Esim does not work only for Apple devices
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Vodacom's replyOfficial
15 Dec 2022, 12:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2022, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team