VODACOM UNABLE TO PROVIDE INVOICES BY MEANS OF E-M

I have been trying since last year to obtain e-mailed invoices of my accounts from Vodacom on a monthly basis. The problem has been communicated to Vodacom Customer Care repeatedly without a solution. Last month I was informed by means of e-mail that the problem has been resolved. I was disappointed again. Then I was informed that the matter would be escalated, but received only a automated reply per SMS. <br> The inability to effectively deal with this problem in relation to a person who has been a loyal customer for approximately 20 years has left me cold.