RS
Ridha S

1 reviews | Active since Apr 2015

11 Jun 2018, 11:29

Vodacom unable to provide a cost effective solution

Does it makes sense that a migration is going to cost me R1500 and to cancel my account is going to cost me R407. I didn't know that its best practice for vodacom to encourage their client to cancel instead of staying with them. All i wanted is a lower package

0
Replies (2)
Vodacom
Vodacom's reply11 Jun 2018, 12:27
Official

Dear Customer

Thank you for making us aware of this issue.

We will follow up with our Upgrade team on this matter make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Jun 2018, 12:40
Official

Good Day

Kindly note that the above query has been attended to and feedback has been provided.

Kind regards

Wardah