DW
Danie W

1 reviews | Active since Jun 2011

11 Dec 2017, 15:05

Vodacom unable to provide a copy of an invoice

How ridiculous is it that Vodacom isn't able to provide their customers with a copy of on invoice which they were billed for.

Ref - 1- ********** **********

0
Replies (2)
Vodacom
Vodacom's reply11 Dec 2017, 15:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Jan 2018, 12:32
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Kindly be advised the above query was resolved 2017-12-13.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS