Vodacom Unable to Process Simple Online Applications

Given the global climate at the moment, it makes sense that people (such as myself) would choose to make use of Vodacom's online application for contracts and so forth. After submitting my info and the device I wanted I had to complain over social media before I received a DM from them apologizing. It's been 2 weeks now, TWO weeks, and after continuous excuses, missed calls for the agreed upon times and more apologies, I have still not been able to take out a contract with Vodacom. I CHOSE to use their online platform because I do NOT WANT to go into one of their stores! Clearly their absolute ineptitude and mismanagement are clear indications that they just do not care. Do yourself a favour and look elsewhere.