Vodacom unable to port your number successfully

I opted for a new contract and for my number to be ported from CellC. The port was successful on 02/06/2020. My new device and sim was delivered on 08/06/2020. That evening the new sim was automatically activated and the number ported.

The next day I contacted 135 callcentre because I was not able to receive calls. I am able to make calls and send and receive sms but I am not able to receive any calls. I spent hours on the phone as the agent was have trouble staying on the line with the porting department. She was finally able to get a hold of someone, but they said the reference number would only be sent in an hour and that the turnaround time was 12 hours. I

It is a day later and I am still unable to make calls and I have tried for the laat hour to get a hold of an agent on 135 and no joy.