Vodacom unable to port my number

I was on Vodacom some years back and decided to port to Cell C. After around two years with Cell C I decided to port to Telkom mobile. Now I have decided to go back \home"to Vodacom due to their superior network coverage. I took out a contract online last week and I received the cellphone yesterday. Upon receipt of my cellphone I called the call centre on *** and requested them to port my number. While on the line I was told that I am going to receive a pin via sms which I would have to read out to the agent unfortunately I never received the sms. I tried calling-in a few times but everytime I was told about the sms that I could not receive. <br> <br> Vodacom"