SvdW
Stephanus van der Watt
1 reviews | Active since Mar 2010
04 Feb 2015, 09:01
Vodacom: Unable to perform
For the last 6 months I have been requesting monthly accounts to be emailed to me. Last night I chatted with Yandiswa who promised me that current account would be emailed to me immediately - It was not received and I suspect you have misspelt my email address (Which together with other spelling mistakes in name and address was requested on numerous occasions to be corrected).<br> <br> I phoned call centre on numerous occasions, already reluctantly made use of Hello Peter, made use of chat function on numerous occasions, but to NO avail.<br> <br> PLEASE do your job properly - all I ask is for my monthly account to be emailed to me regulary!!!
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Replies (1)Vodacom's replyOfficial
04 Feb 2015, 09:40Hello fw,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2015, 09:40
Official
Hello fw,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
