SvdW
Stephanus van der Watt

1 reviews | Active since Mar 2010

04 Feb 2015, 09:01

Vodacom: Unable to perform

For the last 6 months I have been requesting monthly accounts to be emailed to me. Last night I chatted with Yandiswa who promised me that current account would be emailed to me immediately - It was not received and I suspect you have misspelt my email address (Which together with other spelling mistakes in name and address was requested on numerous occasions to be corrected).<br> <br> I phoned call centre on numerous occasions, already reluctantly made use of Hello Peter, made use of chat function on numerous occasions, but to NO avail.<br> <br> PLEASE do your job properly - all I ask is for my monthly account to be emailed to me regulary!!!

0
Replies (1)
Vodacom
Vodacom's reply04 Feb 2015, 09:40
Official
Hello fw,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team