Vodacom unable to help me with the hacked Number, all the calls are going to another person

Item: Vodacom
Rating: 1
Author: Nkosingiphile C

My phone number got hacked, when i call vodacom, they are not able to help me to get my number back, someone else is using my number and receiving all the call

Helpful (0)

Replies (1)

Vodacom's replyOfficial

16 Nov 2023, 14:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Nov 2023, 14:06

Official