Vodacom unable to handle customer queries

As a contract customer for many years I'm extremely disappointed. I've contact the customer care call centre regarding my data contract which is expiring at the end of this month more than 3 weeks ago. They transferred me to account, who transferred me to fiber who in turn told me to go into a store to assist. According to their records I'm on an old system that they have access to an I'm on a business contract. The store at midlands mall could not access my information and again referred me to Fibre. I called Fibre again who then referred me to business. This is an absolute joke. It is a waste of my time. I do not wish to deal with Vodacom ever again. I will not be renewing 2 of my contracts that are ending in March.