Vodacom unable to give me 4G
<p> </p> <p>I have been unable to get Vodacom to give me 4G on my contract. I have had this contract and phone for months and have phone the helpline a few times, the data centre too, and any number that could be provided to me. I have visited 3 different Vodacom stores in South africa to try and get it right. I have emailed twice and had no response at all.</p> <p>There is a problem in the depths of Vodacom Network with my contract/number and I would really like to finally get what I've been paying for for all these months</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Does an automated generic message really qualify as a response, HelloPeter?
Does an automated generic message really qualify as a response, HelloPeter?
It is now more than a month and I have had no response or action whatsoever from vodacom.
It is now more than a month and I have had no response or action whatsoever from vodacom.