EL
Eben L
1 reviews | Active since Oct 2017
28 Jan 2019, 14:52
Vodacom - unable to cancel lines
Trying to cancel some M2M lines, since October 2018 I'm unable to do this.
Visited the Vodacom Head Office in Century City in person, they are unable to help me.
Have a business account, absolutely nobody can assist me.
Writing emails also helps nothing.
Can a Business Consultant please get in touch with me about this.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Jan 2019, 15:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jan 2019, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
28 Jan 2019, 17:30Dear Eben,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Your cell phone account is managed by Vodacom Business. They are best equipped to assist you. Please send your email to them on ***, contact them telephonically at *** (free of charge from a Vodacom cellphone).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Your cell phone account is managed by Vodacom Business. They are best equipped to assist you. Please send your email to them on ***, contact them telephonically at *** (free of charge from a Vodacom cellphone).
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jan 2019, 17:30
Official
Dear Eben,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Your cell phone account is managed by Vodacom Business. They are best equipped to assist you. Please send your email to them on ***, contact them telephonically at *** (free of charge from a Vodacom cellphone).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Your cell phone account is managed by Vodacom Business. They are best equipped to assist you. Please send your email to them on ***, contact them telephonically at *** (free of charge from a Vodacom cellphone).
Regards,
Vodacom Consumer Website Team