Vodacom - Unable to cancel automatic contract upgrades

Posted in September 2023: Absolutely pathetic service from Vodacom. Two of my contracts were automatically upgraded without my consent and approval. I've been trying to cancel these contracts from February 2023 to no avail. This service has made me reconsider using Vodacom and in future I will be moving over to another service provider.

Posted in October 2023: There was a private reply stating this issue was resolved and someone tried contacting me from Vodacom. This issue has neither been resolved nor has anyone contacted me. I have been billed AGAIN for the same contract that was renewed without my approval in February 2023.