JS
Jaco S

1 reviews | Active since Mar 2014

22 Nov 2016, 19:31

Vodacom Unable To Activate LTE Since 30 October

<p>Good Day,</p> <p> </p> <p>Can someone from Vodacom please sort this issue out, as I have complained about it before and I am still sitting with the issue.</p> <p> </p> <p>Brand new iPhone 7, 23 days later and Vodacom still unable to enable LTE services on a SIM. I visited a few stores, many calls to your support desk, but no one seem to be able to resolve this.</p> <p> </p> <p>Please assist as this is really frustrating.</p>

0
Replies (2)
Vodacom
Vodacom's reply23 Nov 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JS
Jaco S's update29 Nov 2016, 19:58
Reviewer Update

Dear Vodacom,

Kindy be advised that no consultant has contaced me?

Congratulations - You are unable to activate LTE for a full 30 days now!!