1 reviews | Active since Oct 2016

09 Aug 2017, 04:20

Vodacom umhlanga ***** me

<p>2014 I been having contract with vodacom umhlanga. 2015 I settle down my contract as I went overseas. While I'm overseas vodacom ****** my money in my account as I don't have credit with vodacom any more. I revese it. 2017 I come home then I went to vodacom shop. To request about this. Shop was closed. Lucky I found 1 guy used to work in that shop called Jeremiah. I spoke with Jeremiah regarding this matter. He promise to do follow up as he pick up on this system I don't ow vodacom. But he never update me with any thing. I call him several times then Jeremiah told me different stories. Within few weeks I started to receive calls from MBD told me to pay vodacom. Then I told them I'm not owing anything to vodacom they have to go back to vodacom. but they still busy send me SMS emails. Why vodacom ***** people? How many people re on the credit bureau just because of *****ing companies like vodacom. I will make sure I exposed vodacom and that crocks MBD all over social media. </p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2017, 09:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team