VODACOM *****ulently deducted funds from my account
VODACOM *****ulently deducted funds from my ***.88 was *****ulently deducted from my account (VODACOM *** I***). To be clear, I have no involvement (contact) with or interaction with this company.
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Replies (4)
Vodacom's replyOfficial
05 Jul 2023, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2023, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
05 Jul 2023, 12:26When you call me, please make certain that you have the papers and recordings for the ******* who stole money from my account. The person who started the contract on your (VO9DACOM) behalf should be aware of what transpired. I've already spent time and money reversing the *****ulent debit order, and I'd appreciate it if you could contact me with all of the essential details.
's update05 Jul 2023, 12:26
Reviewer Update
When you call me, please make certain that you have the papers and recordings for the ******* who stole money from my account. The person who started the contract on your (VO9DACOM) behalf should be aware of what transpired. I've already spent time and money reversing the *****ulent debit order, and I'd appreciate it if you could contact me with all of the essential details.
's updateReviewer Update
05 Jul 2023, 19:14I recently received a form from VODACOM with no reply email address. On the form, I am supposed to state the date I became aware of a Vodacom account in my name. I never stated that there is a VODACOM account in my name; if there is, VODACOM should notify me. What I am aware of is that you *****ulently stole money from my account, and I would like you to explain why since I do not have a written or verbal agreement with you.
's update05 Jul 2023, 19:14
Reviewer Update
I recently received a form from VODACOM with no reply email address. On the form, I am supposed to state the date I became aware of a Vodacom account in my name. I never stated that there is a VODACOM account in my name; if there is, VODACOM should notify me. What I am aware of is that you *****ulently stole money from my account, and I would like you to explain why since I do not have a written or verbal agreement with you.
's updateReviewer Update
05 Jul 2023, 19:23I'm also supposed to hand over my ID and bank statements to the same people who de*****ed me. I also need to provide the cellphone numbers related with their theft, much like a magician. How am I supposed to know the phone numbers linked to the crime when I have stated that I am only aware of money ****** from my account?
's update05 Jul 2023, 19:23
Reviewer Update
I'm also supposed to hand over my ID and bank statements to the same people who de*****ed me. I also need to provide the cellphone numbers related with their theft, much like a magician. How am I supposed to know the phone numbers linked to the crime when I have stated that I am only aware of money ****** from my account?